Would You Give Amazon Your Front Door Key?

November 17, 2016

 

#Amazon is such a useful place to find many of the things we don't usually see at the local shops, and it isn't surprising that many people increasingly rely on it for #expensive items. The trouble is, when we have a very expensive item waiting to be delivered and we can't be at home to receive it... Do we trust our neighbours or a friend to get it for us?

 

In an attempt to solve this 'issue', Amazon is thinking about (and testing in selected areas) an in-home delivery option, which would allow the courier one-time access to the client's home via a smart-home locked door or garage. During #delivery, the courier would use the access key via the appropriate app, and leave the package safely inside. No one needs to be waiting for it, and our hectic agenda doesn't need to be disturbed just to receive the purchased item. At first glance it really does sound great doesn't it?!

 

However, when we think carefully about it, when most people don't really trust their neighbours or friends to receive something valuable for them, will they trust the delivery person? How about the safety of the smart-home lock codes? Is the one-time access code really just 'one-time' access?!

 

When someone has this type of front door lock, giving someone the lock's code is the same as giving the front door key. Once inside, the delivery person has unrestricted access to all our belongings and no person inside to stop it. Isn't this a bit frightening?

 

Amazon is trying to make our lives easier and in theory this is a great idea. I just don't think many people will use it... Between giving the front door key (and access to our house or garage) to the delivery person, or just have the valuable parcel left on the front porch, I'm pretty sure most would rather take the risk and have it on the porch.

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